Nastia Help

Cancel your membership

We're sorry to see you considering cancellation. If you're running into any issues, contact our support team first. We take all feedback seriously and may be able to help.

  1. 1. Open the sidebar

    Tap the menu icon in the top-left of your chat.

    Mobile chat interface with a red arrow pointing to the menu icon in the top-left corner.

  2. 2. Open the settings sheet

    Tap the three-dot menu on your profile row at the bottom of the sidebar.

    Mobile sidebar with a red arrow pointing to the kebab menu next to the profile row at the bottom.

  3. 3. Tap Membership

    In the Settings sheet, tap Membership .

    Settings bottom sheet with a red box around the Membership option.

  4. 4. Tap Manage

    On the membership page, tap the Manage button on your active plan.

    Mobile membership page with a red box around the Manage button.

  5. 5. Open Danger Zone

    In the manage modal, tap Danger Zone .

    Manage Subscription modal on mobile with a red box around the Danger Zone button.

  6. 6. Confirm cancellation

    Tap Cancel membership , then review what you will lose, optionally tell us why (you can skip this; if you answer, we may suggest an offer or a pause), and confirm. Your membership stays active until the end of the paid period and will not renew.

    Cancel or pause screen with a red box around the Cancel membership button.

Frequently asked questions

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