Billing & renewal

Everything you need to know about how billing, renewal, plan changes, and refunds work on Nastia.

Frequently asked questions

How does billing work? + Will I be charged immediately when I tap Renew? + Where is the Renew button? + Does renewing restart my billing period? + Will I be charged again after cancelling? + When does my next charge happen after renewing? + Can I renew after my billing period ends? + Does tapping Renew twice cause a double charge? + Can I update my payment card? + Is there a prorated refund if I cancel mid-period? + Can I get a refund? + Can I switch between monthly and yearly billing? + Can I downgrade instead of cancelling? + Can I pause my subscription instead of cancelling? + Where can I see my current billing period and renewal date? + What happens if my payment fails on renewal? + Will I get a final bill after my period ends? + Does renewal restore auto-renewal? + How do I contact support about billing? + Is there a grace period after my billing period ends? + Will my data be deleted if I cancel? + Can I export my data before cancelling? +