Account Deletion

Delete your account and remove all your data.

We're sorry to see you considering deleting your account. If you're experiencing any issues or have concerns about using Nastia, please contact our support team first. We value your feedback and are constantly working to improve your experience.

Warning

Account deletion is permanent and irreversible. All your data including companions, images, videos, conversations, settings, and any other content you've created will be permanently deleted. We will not be able to retrieve any of this information once deleted.

Before You Proceed

If you have an active membership, you must cancel it first. You will not be able to delete your account until all active subscriptions are cancelled. See our membership cancellation guide for instructions.

📱 For Mobile & Tablet users

Step 1: Open the Menu

• Tap the left arrow icon (←) in the top left corner of your chat

Step 2: Navigate to Account settings

• In the menu, tap on your avatar or your username

• Select "Account" from the options

  

Step 3: Find Delete Account Section

• Scroll down to the "Danger Zone" of your account page

• Look for the "Delete my account" section

  

Step 4: Confirm Deletion

• Enter your password when prompted

• Confirm that you understand all data will be permanently deleted

• Tap the final confirmation button to delete your account

🖥️ For Desktop users

What Gets Deleted

When you delete your account, the following will be permanently removed:

• All AI companions you've created

• All conversations and chat history

• All generated images and videos

• All personal settings and preferences

• Your profile information

• Any remaining tokens or credits

• Access to any active memberships

Information

• Account deletion takes effect immediately

• Once deleted, we cannot restore your account or any data

• Make sure to cancel any active subscriptions before deleting your account

• Consider downloading or saving any important conversations or images before deletion

Before You Delete...

Many users consider account deletion due to fixable issues. Please let us know if you're experiencing:

• Privacy concerns we can address

• Technical problems we can solve

• Feature requests we should consider

• Billing issues we can resolve

Contact Support Before Deleting - We'd love the chance to address your concerns and keep you as part of our community.